by LilithX | Apr 27, 2023 | Data Management
As data becomes increasingly important, it’s vital that its quality is maintained at all times. Unfortunately, data quality and velocity issues can often occur – which can have serious consequences for businesses. To prevent this from happening, you need...
by LilithX | Apr 27, 2023 | Customer Service, Uncategorized
The customer is always right, right? Not really. The customer may be right about one thing – that you gave them the wrong product or service – but they’re not always right about other things. For example, when it comes to customer loyalty and...
by LilithX | Apr 27, 2023 | Customer Service
With the advent of technology, customer service has seen a seismic shift. Gone are the days when customers had to reach out to customer service personnel manually. Today, customer service is increasingly being delivered through bots – AI-powered software that...
by LilithX | Apr 27, 2023 | Marketing Automation
For years, businesses have been relying on manual processes in order to get things done. But with the advent of automation, that’s changing fast! In this blog post, we’ll be outlining some of the major automation trends for SMBs in 2018, and discussing the...
by LilithX | Apr 27, 2023 | Marketing Automation, Marketing Technology
If you’re involved in digital commerce, you know that rich media is essential for a successful user experience. Not only are rich media presentations more engaging and visually appealing, but they also provide users with valuable information in a quick and...
