by LilithX | Apr 27, 2023 | Customer Service, Uncategorized
The customer is always right, right? Not really. The customer may be right about one thing – that you gave them the wrong product or service – but they’re not always right about other things. For example, when it comes to customer loyalty and...
by LilithX | Apr 27, 2023 | Customer Service
With the advent of technology, customer service has seen a seismic shift. Gone are the days when customers had to reach out to customer service personnel manually. Today, customer service is increasingly being delivered through bots – AI-powered software that...
